Time frame: just a couple of minutes!
To be eligible for a rebate, you must be able to answer 'Yes' to the following:
Timeframe: 2-3 weeks to engage your provider
There is a lot to consider when you decide to install a Solar PV system.
The Clean Energy Council have a Solar PV buyers guide and Consumer Affairs Victoria provides helpful information on what to look out for. Their resources will provide you with guidance on installing Solar PV and questions you can ask your provider.
When selecting a solar provider you must ensure they will:
The Clean Energy Council also maintains a Solar Retailer Code of Conduct. This Code of Conduct is voluntary, and aims to lift the bar higher than the minimum requirements set by government and regulators and improve professionalism in the solar industry by encouraging solar businesses to show their commitment to responsible sales and marketing activities and solar industry best practice. The Code is authorised by the ACCC. People using companies who’ve signed on to the code can be confident that they're working with a reputable retailer.
Indicative time frame: 2-3 weeks for processing
Please note: Timeframes for processing are indicative only. Our team is working through eligibility applications as quickly as possible and will be in touch as soon as your application has been reviewed and/or processed.
Please note: This step is to confirm that you meet the eligibility criteria for the program – it’s not approval that you will be paid a rebate.
If you are eligible, we’ll send you an eligibility number and a link to apply for a rebate once your system is installed.
Timeframe: 2-3 months for your system to be installed
There is some great information for consumers which outlines the process for buying and installing solar PV on your property.Clean Energy Council
The Clean Energy Council has published a free guide to buying and installing solar photovoltaic (PV) panels for your home.Consumer Affairs Victoria
Consumer Affairs Victoria has information on solar topics ranging from installation contracts to scams to watch out for.
Indicative timeframe: 3 weeks for processing
Please note: Timeframes for processing are indicative only. Our team is working through rebate applications as quickly as possible and will be in touch as soon as your application has been reviewed and/or processed.
Your solar provider will need to provide you with the following documents for you to apply for a rebate:
Check the email from Solar Victoria confirming your eligibility number and access the link to your rebate application form.
If you are unable to find the email or require any further information, please call Solar Victoria on 1300 363 744.
Timeframe: 2-3 weeks to process your rebate application
Keep an eye out for your an email confirming that your rebate has been processed. Processing will take a couple of weeks from the date of approval of your rebate.Beware of Scams
We have received alerts that scammers have been targeting Victorian households. Be alert to callers claiming to be from the Victorian Government or Solar Victoria requesting bank account details.
Solar Victoria will never ask you to provide personal details such as your banking information over the phone.
If you believe you are being contacted by a scammer please contact:
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